Egovi Shipping Policy

At Egovi, we aim to process and ship your orders as quickly as possible so you can enjoy your activewear without delay.

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1. Order Processing Time

All orders are processed and dispatched within:

✔ 24–72 hours (1–3 business days)

after successful payment.

Processing time includes order verification, packing, and handing over to our delivery partners.

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2. Delays During Holidays or Team Travel

While we strive to ship promptly, processing may take longer under these circumstances:

✔ Long public holidays

✔ When the Egovi team is overseas for rest, content creation, or business trips

During these periods, dispatch may be delayed until the team returns.
We will always notify customers in advance through our website, Instagram, or email when extended delays are expected.

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3. Shipping Time

Delivery time begins after the order is dispatched.

Shipping duration varies by courier and location. Most local deliveries take 1–5 business days depending on your area.

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4. Tracking Information

Once your order is shipped:

• A tracking number will be sent to your email

• You can track your parcel through the courier’s website

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5. Incorrect Address or Delivery Issues

Customers are responsible for ensuring that delivery information is accurate.
If a parcel is returned due to an incorrect address or failure to collect, reshipping fees may apply.